Common questions
How should I use Rivna products?
Follow the instructions shown on each product page and packaging. Use externally only unless the product page says otherwise.
Where do you ship?
Available shipping options are shown at checkout based on your delivery address.
How long does shipping take?
Delivery time depends on the destination and fulfillment method. Tracking details are sent once the order is prepared.
Can I return my order?
We offer 30-day returns for eligible orders. Contact us with your order number if you need help.
How can I contact Rivna?
Use the Contact Us page and include your order number if your question is about an existing order.